Acceptable Use Policy
Last updated June 10, 2026
This document is a plain-language draft. It describes how Tuzzle actually works today and will be refined with formal legal review before general availability. If anything is unclear, email [email protected].
Tuzzle delivers media for many applications, so what flows through the platform reflects on everyone who builds on it. This policy explains what is not allowed and what happens when those lines are crossed.
1. Why this exists
Tuzzle sits between your product and your users. Keeping the platform fast, lawful, and trustworthy protects every customer who builds on it, so these rules apply to every account, on every plan, including the free one.
2. Illegal content
Do not upload, store, or deliver anything unlawful, whether under the laws where you operate or where we do. We have zero tolerance for child sexual abuse material: it is reported to the relevant authorities and the account is closed immediately.
3. Other people's rights
Only deliver content you have the rights to deliver. That covers copyright and trademarks, image and publicity rights, and the privacy of the people who appear in your files.
4. No malware, phishing, or fraud
A delivery network is a tempting place to host attack infrastructure, so we are explicit: no malware or exploit payloads, no phishing pages or the assets that support them, and no content that is part of a scam or fraud. We remove this category of content aggressively and without warning.
5. Platform integrity
Do not probe, overload, or attempt to break the service. Do not bypass quotas or rate limits, for example with cache-busting transform parameters. Do not resell raw access to the platform or interfere with other customers' spaces. Security researchers acting in good faith are welcome; the Security page describes our responsible disclosure process.
6. Fair use of storage and bandwidth
Plans are sized for delivering the media that belongs to your applications. Tuzzle is not a general-purpose file locker, a backup target, or a bulk distribution network for software builds and archives. If your usage pattern is unusual but legitimate, talk to us first; there is usually a plan that fits.
7. How we enforce
Enforcement is proportionate. Depending on severity, we may remove content, limit features, suspend, or close an account. Where possible we will notify you and give you a chance to fix the problem, but serious abuse, like CSAM, malware, or an active attack, is actioned immediately and without notice.
8. Reporting abuse
If you find content delivered through Tuzzle that violates this policy, email [email protected] with the URLs and a short description. Copyright complaints follow the process described in the Terms of Service.